When I took a look at Western Digital’s My Cloud EX4 NAS a few months back I found the system to be a strong contender in the SOHO and SMB markets, offering up not only the ability to access your data from anywhere on the globe with the confidence that it is not being scanned by any third parties, but also the security of redundant storage. Whilst the EX4 has heaps of features on offer, the local network performance that was experienced left the EX4 a little behind other 4-bay systems in the same market segment.
Since our review on the EX4, Western Digital have been continuing to improve the My Cloud range and for the EX4 this has meant a major firmware update. Granted this is not something that I would normally cover in a news article, but for the EX4, WD state that the performance increase that is on offer from the update is quite considerable, bringing the system up and in line with the systems that previously left it standing behind. In addition to the read and write performance experienced over the network, the update also pays attention to the reliability of network connections, correcting the issue where some users were observing dropped connections when working remotely, better sustained file transfer rates, faster backups, faster build and recovery times of the systems RAID array(s) and finally improved CPU utilisation to improve the overall speed of the admin panel.
The firmware update is being rolled out to EX4 systems with a flag that a the new firmware revision is available for download, or alternatively users can download the latest firmware directly from WD at http://support.wd.com/product/download.asp?groupid=905&lang=en.
Source: Press Release