Batman: Arkham Knight will go down in history as one of the worst PC releases ever to grace the platform, and continues to suffer from a plethora of performance issues. This is astonishing given the game’s budget and shockingly, Warner Brothers outsourced the port to Iron Galaxy, a studio with a terrible reputation. As a result, the PC version was produced on the cheap and ended up being removed from Steam. Once Batman: Arkham Knight had been removed, Warner Brothers attempted to rectify the performance problems and re-launch the game when it was fit for purpose. However, some users are reporting the game is somehow running worse and a huge amount of bugs haven’t been fixed.
In lieu of this information, Warner Brothers have released a post which reads:
“We are very sorry that many our customers continue to be unhappy with the PC version of Batman: Arkham Knight. We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues.
Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately). For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix.
Warner Bros Interactive Entertainment”
This is a sorry state of affairs, but at least some customers can receive a full refund. However, I’m almost certain this only applies to those who purchased the game through Steam. As a result, if you want a refund and simply entered a code from a 3rd party reseller, it looks like you’re out of luck. The same applies to people who received the game with an NVIDIA graphics card.