Uber is well-known for problems. The popular app allows drivers to charge as if they were taxi’s, getting notifications that someone is requesting a lift and then offering their services at a charge. Uber, like many companies, suffer from bad press and actions like stolen accounts being sold and even having its leaders in France arrested. In order to combat their drivers though Uber looks to employ the same technique that some insurance companies now use, monitoring of its drivers.
Uber announced that it will be rolling out a trial in Houston, Texas, to check on drivers who have received complaints about their driving standards. The system will use a combination of the phone’s accelerometers, GPS and gyroscopes to record actions such as excessive speeding or even if you decided to check your phone and send a text while at the wheel.
Uber made it clear that they would only access this information though if the driver had a complaint made against them, although the possibility of always-on monitoring is still on the cards.
While monitoring is often frowned upon, when you are placing your trust in a driver who is monitored in very few ways, with some instances of drivers being accused or committing crimes, a little extra safety for passengers and road users can’t be a bad thing.