With the internet as fast as it is, and people gaining access to bigger and bigger storage options at cheaper prices, it comes as no surprise that people prefer the method of digital delivery for games. Being able to click a button and play a new release only minutes afterwards removes the need to travel to a store, collect a copy (if there is even one in the store) and then return home and wait for it to install. The problem being is returning or selling the copy, something Microsoft is keen to know about for your digital games.
The problem with digital games is that because they have nothing to physically return, companies are often hesitant to offer refunds or returns. Steam, one of the world’s leading digital distribution software’s, only recently updated its terms and conditions to offer returns on a wider scale than the previously accepted “paid and unplayed” model.
As part of their customer survey, Microsoft has recently been asking their users would they sell back their digital games for store credit?
In the question, they give (as an example) that the “sold back” games would give you 10% of their paid value as store credit. Meaning that £50 game would nab you £5 store credit to spend on your next game. Many would argue that 10% is barely anything of the original price while others would argue that it’s better than the games currently filling up your collections collecting digital dust.
What do you think? Would you take the offer and trade in some old games if you were offered 10% store credit?