iPhones have a rocky history when it comes to their quality. It was reported that the iPhone 6 and even the 6s’s battery meter could be incorrect, and sometimes they would even just randomly power themselves off. With this in mind, the news that the latest update has been known to cause Error 53 and brick their devices is not a surprising one.
Reported to have affected thousands of users, error 53 has begun to pop up causing people’s phones to become inert and inaccessible. When speaking to the Guardian, the spokesmen stated that the issue is actually based on security concerns. The iPhone 6 contains a fingerprint scanner which stores the data needed, alongside the same data is located on your phone. If this data doesn’t match up the phone is reconsidered compromised. This locks the phone and makes it impossible to access. A large number of the error 53’s have come from people having to repair their phones at shops other than official Apple stores, only to find that this latest update is now locking their phones.
We stated that a large number of users have reported the error due to repair jobs from official stores, but Arjunthebuster posted on the 31st December a message to the Apple Support communities saying they had experienced the problem. After buying the phone in January, they dropped it the following month causing a small amount of damage which they didn’t get repaired. Wait nine months and they tried to update to iOS9, resulting in error 53. No repair job or modification to the touch sensor, just a small drop (if that even had any impact on this error).
With so many users experiencing the error for a range of reasons, do you think Apple need to do more to warn their customers that these kinds of problems could arise? Should Apple check into the problem and make sure that it is a legitimate security problem or, as Arjunthebuster experienced, a possibly random error that is bricking thousands of users phones?