After the vociferous backlash to it introducing microtransactions to it popular first-person shooter Payday 2, developer Overkill has apologised for alienating the game’s community. Overkill was left with little option, though, following a rash of negative Steam reviews and moderators going on strike over the matter.
“The past few weeks have been some of the most challenging in the history of this community,” Overkill wrote in a blog post on the game’s Steam page. “Players have been angry with us, media have written about us en masse and our volunteer moderators went on strike. For all the distress we’ve caused the past few weeks, I’d just like to take the time and say that we’re sorry. We’ve done a lot of things right in the past, but these past few weeks we screwed up.”
The Overkill team then spend two hours discussing the problems it created by introducing microtransactions with moderators from the game’s Steam forum:
In an effort to patch its damaged relationship with fans, Overkill promises that it will be more active in the Steam forums from now on. For some time we haven’t been active in our own forums,” Overkill writes. “We’ve been reading your feedback and clearing bugs, but we haven’t engaged you in discussions. This has alienated us somewhat, and for that we apologize. Starting next week, you will see the presence [of] 8 different Overkill members talking to you in discussions and taking an active role in the community.”
Overkill, Payday 2’s developer, announced that it will continue support for the tittle until 2017. The studio apparently has reached a deal with publisher 505 Games that will allow it to deliver content for two more years. The current model for Payday 2 mixes free updates, optional paid DLCs and new campaigns.
“We’ve seen many of your comments already. At Overkill, we are still celebrating,” producer Almir Listo explained in a new blog post. “We are very excited about this. On behalf of the rest of the crew, thank you everyone for your support through the years! We wouldn’t be where we are without you guys! We will honor your support by continue supporting Payday 2 for two more years. Alright! We have a lot in store for the rest of the year and have no time to rest.”
Overkill stated that it is currently getting ready to release the PlayStation 4 and Xbox One versions of the title with all DLCs up to date this June. Also, the developer has a detailed roadmap of paid and free content updates laid out and with a database of over 9 million users, it would only make sense for them to continue support for the title and keep its fans happy.
“We could [make Payday 3],” Listo stated. “But it would just bite us back in the end.”We want to build a long-term relationship with the community. Five years ago we barely existed. We’ve always respected them and their devotion to the Payday universe.”
Overkill is said to also be working on a new The Walking Dead title and a mysterious sci-fi project called Storm, which is due in 2016.
Thank you Eurogamer for providing us with this information