Gamer Returns 30 “Faulty” PlayStation 4’s in One Year

JediRabbit is a name that crops up on the PlayStation Forum far too often, as it seems that every single console he buys doesn’t meet his very particular expectations. Every console he buys seems to be faulty in his mind, as do his games and even his controllers, in fact, everything is wrong as far as he is concerned. He’s made a staggering 1,829 posts on the PlayStation Forums and he’s showing no signs of slowing down. So the question is, what’s going on here?

It seems from his first purchase, he’s been on a downward spiral of hardware related paranoia. His first concern was the fan noise of the $400 console he purchased. After asking and near tormenting the forum users for advice, who told him that it’s normal, he went and returned the console. It seemed odd to him that the fans got a bit louder when certain games were played. You and I both know that the harder you tax hardware, the hotter it gets, but it seems JediRabbit just can’t grasp that concept. Within six months, he had been through an alarming six consoles by returning them and guess what, they all had the same “fault.”

It’s at this point most people would just admit that they don’t like the console or the hardware. Perhaps buy an Xbox One or a PC and just move on with their life. The consoles also get warm for him when in use, as do many electrical devices, but of course, this is a fault and started another wave of returns.

“Can’t help but notice my PS4 console gets hot on top of the console,” he wrote, adding: “wouldn’t it benfit the PS4 console to have vents ontop to help that hot air escape? [sic]” “Try drill some holes in the top and see,” another user replied, to which JediRabbit responded: “aint got a drill.”

So he took it back, and then the next one, or two, I’m honestly starting to lose count, also had some faults.

“just got a brand newe PS4 and started playing KZ but have noticed during play, a few times i have started shooting and the picture would freeze for around 1 second but i can still hear the gun firing.” He added: “am i just parniod or is this just the game itself and framrate. would anything be wrong with my new console?”

That’s OK, JediRabbit is keeping score, and claims to be on his 20th console now. His local gaming retailer must be the most patient people on Earth. With the console buying madness behind us, the controllers were next for the chopping block, causing six more returns over 60 days due to them disconnecting. PFC_Hudson replied with some advice (see below).

Have his issues been resolved? Nope, he’s still unhappy and now we’re up to 30 consoles and counting. Perhaps JediRabbit needs to understand that the PlayStation 4 isn’t a mythical device that runs completely silent, with flawless gaming performance, subzero hardware temperatures and infinite battery life on the controllers.

What do you think, is JediRabbit a master troll, the most unlucky customer in the world, or (to be blunt) a massive idiot? Let us know in the comments section below.

Epic Games Forums Taken Down After Hack

There is no shortage of victims in hacking cases these days, it seems like it’s the hobby of the generation or something. The latest victim is Epic Games who had their forums hacked and as a consequence they have temporarily taken the forums down and disabled them until the situation has been dealt with.

A round of mass emails went out this morning informing signed up users about the security breach and effects there off. It is still unclear how much information the hacker made off with, but the hack might have resulted in access to your usernames, passwords, email addresses, and date of birth that you provided when you signed up.

“We have just discovered that the Epic Games forums located at forums.epicgames.com were compromised by a hacker. We are sorry to report that the incident may have resulted in unauthorized access to your username, email address, password, and the date of birth you provided at registration.”

Epic Games is strongly suggesting that you change your password on any other site that might use the same combination as on Epic Games forums. One should never use the same password and user combination more than one place, but we also all know that a lot of people do it for convenience.

The affected forum site covers UDK, Infinity Blade, Gears of War, Bulletstorm, and prior Unreal Tournament games. However, the separate forum sites covering Unreal Engine 4, Fortnite, and the new Unreal Tournament were unaffected.

PC Game Giveaway Winner!

 

Our last game giveaway was a bit hit, so we thought it would only be fair to give you all another chance to win a new game! This last few weeks, we’ve seen loads of entries and people asking for all kinds of cool games, from Final Fantasy to Grand Theft Auto V. The cool thing is, the game you win is up to you and after a slight delay, we’ve finally picked the lucky winner on our forums!

So the question you’ve all been waiting for…

Did I Win?

The Witcher 3’s PC Patch 1.05 and 1.04 for Consoles Revealed

Have you faced the glitches and bugs while enjoying Witcher 3 : Wild Hunt, a role-playing game? The developers are right where they should be, fixing the game and that is how we get more information about the upcoming patch 1.05 for PC and 1.04 for consoles. Community Coordinator Marcin Momot mentioned that a hot fix on Monday will actually come in the full patch 1.05 for PC, which will be released on Tuesday or Wednesday that would solve the issue that causes XP not to be assigned for certain quests and as pushing hot fix on Monday and then pushing the game patch on the very next day is not the best way to deliver updates.

“That’s correct. It’s getting fixed next week. We were trying to release a hotfix on Monday but since the 1.05 on PC is coming right after that, we might just release 1.05 and include the XP fix in there as well. That will happen most likely Tuesday/Wednesday.”, said Marcin Momot. “We do not stop working. We are trying to fix everything. Thank you for your understanding.”

Momot clarified few things on twitter and official forums today. Bugs such as micro stutter issue, wrong total play time and buggy quest of Pyres of Novigrad will be fixed with the upcoming patch. It was made clear that the 30 FPS lock on Xbox is not optional.

“1.05 is coming after the weekend. This patch will address majority of bugged quests. The Pyres of Novigrad quest will be fixed in the upcoming patch, both on consoles and on PC. Sorry about the delay.”, said Marcin Momot.

Thank you DualShockers for providing us with this information.

PC Game Giveaway!

After the popularity of our last Steam game giveaway, many of you have been crying out for us to do it again, so here we are, giving you more chances to win a free PC game!

There’s so many great games on PC that have just been released, such as Grand Theft Auto V and The Witcher 3, no doubt there are a fair few games sitting on your wishlist right now, so what are you waiting for? Let’s get this party started!

It couldn’t be simpler to enter, so just hit up the link below for more details!

Enter Here

SuperFlower Leadex Platinum 1200W Power Supply Competition Winner!

It’s competition time again and this time, we’ve got some incredibly special for you! We’ve teamed up with SuperFlower to giveaway one of their stunning 1200W Leadex Platinum power supplies. This is some seriously sexy enthusiast gear and will no doubt look and perform great in any high-end system.

Priced at £185.99, the Leadex isn’t cheap, but you do get a lot of features for your money that will no doubt appeal to those building a high-end gaming system, or even those who plan on doing some extreme overclocking.

Firstly, to say a massive thank you to SuperFlower for providing us with this incredible prize, you can like the official SuperFlower Facebook page, which is a great way to stay up to date with the latest news on this product as well as other competitions and more!

A lucky winner has been drawn!

Did I Win?

Cougar A-Series PSU Competition Winners Revealed!

We’ve teamed up with the good people at Cougar for our latest competition, giving you the chance to win one of three Cougar A Series power supplies! A good quality power supply can be an expensive part of any build and it’s one that many often overlook, so what better way to start off your new build, or upgrade your current one, than to win the hardware you need!

We’ve got three prizes, which means we’ll be picking three lucky winners!

1st Prize

2nd Prize

3rd Prize

Firstly, we want to say a massive thank you to Cougar for providing us with these prizes and you can keep up with all the latest from Cougar on their official Facebook page. You can follow Cougar as well as eTeknix to stay up to date with the latest competitions, news and more; it’s also a great way to stay informed when we draw competition winners!

Cougar World Official Facebook Page / eTeknix Facebook Page

Specifications

About Cougar

COUGAR products target enthusiast gamers who not only demand state-of-the-art PC chassis and highly efficient power supplies, but also want to express their dynamic gaming taste with reliable quality products. COUGAR provides these enthusiasts with best-in-class innovative and cutting-edge gaming products. Founded in 2007 by a group of enthusiasts in Germany who were tired of the boring looks of PC hardware, COUGAR aims to blend passion with innovation. COUGAR products are renowned for their highly stylish concepts and strict quality requirements. Visit us at http://www.cougargaming.com

Did I Win?

Random Swag Box Competition Winners Revealed!

It’s time to have a clear out at eTeknix HQ and on our adventures, we’re finding all kinds of cool stuff and there’s no knowing what else we may find as we dig deeper into our cupboards, boxes, storage areas, behind the fridge… all the usual places that interesting things hide themselves over time.

We’ve found all kinds of little bits and bobs lurking in the office and after firing up the random bean machine, we’ve picked two lucky winners!

Don’t forget, if you didn’t win this time, we’ve still got even more great competition for you to enter right here.

Did I Win?

Random Swag Box Competition!

It’s time to have a clear out at eTeknix HQ and on our adventures, we’re finding all kinds of cool stuff and there’s no knowing what else we may find as we dig deeper into our cupboards, boxes, storage areas, behind the fridge… all the usual places that interesting things hide themselves over time.

We’re steadily putting all this stuff together into two boxes and we’re going to give you folks the chance to win them! What you’re going to win still remains to be seen, but it’s a bit of fun and we know you all love random swag, right?

All you have to do to win is hit up our forums, leave a comment on this thread and you’re entered! It couldn’t be easier than that!

Enter here

Corsair Respond to Claims of K70 RGB Lighting Not Performing as Advertised

It was recently brought to my attention that some users are unhappy with their Corsair K70 RGB keyboards. I recently reviewed this keyboard and absolutely loved it, but one thing that slipped through the net is that the keyboard can’t display the 16.8 million colours that are advertised, whoops! This is obviously hard to detect, but if you could display 256 levels of colour per each channel, R, G and B you would have 256 * 256 * 256 = 16,777,216 colours. A transition effect such as a slow-moving rainbow pattern on the keyboard should result in you a smooth transition between colours. Unfortunately, this doesn’t seem to be the case, as one Corsair forum user discovered.

“Testing each color was a matter of clearing every key (turning their background color to off) then making a simple fade from 255 of that color (0 on the other channels) to 0, running it over 10 seconds and counting the unique steps of brightness it produced. If a light could produce a full 256 levels of brightness I shouldn’t be able to count them in real-time. I could.

Testing each channel produced the same results: 8 steps of brightness each. 8 * 8 * 8 = 512 colors. That leaves us a whole 16,776,704 colors short of the advertised color range.”

Further users have been testing this out and come to the same conclusion on the forums. We reached out to our friends at Corsair for further details and you can read their reply below.

During development of the keyboard and prior to the release of the RGB keyboard, we came across an issue regarding the possible color combinations. In an effort to get the product out to our customers as committed, we made the tough decision to resolve the issue in a future software release as we believe our customers would enjoy the product as-is.

Here are the specifics that detail the issue:

Due to USB stack size and performance issues, we had to reduce MCU processing overhead in the best and quickest manner. The LED controller gives us greater than 8 bits of color depth but we use the 8 bits that give us what we believe to be the best color granularity. Our controller architecture provides for over 100 million color combinations out of which we select 16.8 million to display. We devised a color palette scheme to encode and compress the RGB color data and the data to select and control the “current sources” that drive the LED array. An unfortunate side effect is that it prevented us from utilizing the full color depth available from the LED controller.

We are in the process of making the necessary improvements so that we can send the uncompressed RGB data to the keyboard. Additionally, we are optimizing the data protocol and LED driver/display algorithms through the display control firmware to handle the uncompressed data, and to more efficiently program the “current sources” that drive the LED array. This should give our most “resourceful” customers an easy way to identify the data and be able to easily send standard RGB 8 bit values.

This enhancement had already been planned and will be implemented in a few weeks by the release of a software update, which will be announced and be made available to download.

Unfortunately for consumers who really care about the fine details, it feels a bit like Corsair rushed the product, or simply didn’t expect people to notice. The good news is that they’re fixing the issue and a patch is on the way, which will finally unlock the full potential of this incredible keyboard.

Thank you Corsair Forums for providing us with this information.

Image courtesy of Corsair Forums.

G.SKILL Demo Extreme DDR4 at IDF 2014

G.SKILL are one of the leading names in the industry for high performance memory products; something the company has been keen to demonstrate at this years IDF exhibition, where they are pushing the limits of two extremely high-end DDR4 kits.

G.SKILL are demonstrating their flagship 3333MHz 32GB (4GB x 8) and 3200MHz 32GB (8GB x 4) memory kits at the Intel Developer Forum 2014 (IDF 2014). The demo rigs are equipped with equally high-end components, including the newest Intel i7-5960X CPU and ASUS Rampage V Extreme X99 and X99-Deluxe motherboards.

“It’s very exciting to show the world what we can do with the new DDR4 memory standard for the latest Intel X99 platform. There is no doubt that breaking the 3000MHz memory barrier with ease is the next big thing in desktop performance, effectively doubling bandwidth throughput compared to the previous DDR3 memory standard,” says Frank Hung, Product Marketing at G.SKILL.

DDR4 is already making big waves in the industry and these new kits certainly are looking impressive. After G.SKILL’s demonstration, we’re certain more people are going to want to get their hands on a set of their new DDR4 Ripjaws 4 series. If you are eager to get your hands on a kit, you can head over to Overclockers who have a range of G.SKILL DDR4 kits to order.

Thank you G.SKILL for providing us with this information.

Images courtesy of G.SKILL.

Samsung Admitted Comment Smear Campaign Against HTC

Samsung admitted that they hired students to put up comments about HTC’s product to bring them in the wrong light. It was earlier reported that Taiwanese authorities are investigating a complaint that Samsung and a local agent have hired student to put negative comments against HTC and bring Samsung on a positive note.

They were specifically hired by a local marketing agency to claim in 3rd part websites, and forums with complaints ranging from “his girlfriend’s HTC One X constantly crashes” and comparisons about Samsung’s Galaxy Note being superior to HTC’s Sensation XL. Some even went ahead by posting benchmarks and showing that Samsung Galaxy S3’s battery life and graphics are much better than HTC One X.

Samsung Electronics Taiwan issued a statement saying that the ‘unfortunate incident’ did occur, and they have stopped all marketing activities relevant to the smear campaign. The company now (and unsurprisingly) says that they will adhere to ‘transparent and honest communication with consumers’.

It was Taiwanese-based website TaiwanSamsungLeaks which published documents showing that Samsung did hire marketing agency which catalogued different forum posts of local tech forums that it made last year. It was at he time of reporting Taiwan’s FTC said that if Samsung found guilty, Samsung will have to pay a fine of upto $835,000 as its the violation of fair trade rules.

This is something that anyone will say that its cheap thing to do, especially from a Tier 1 brand that dominating in worldwide sales in smartphones.

But looking at how things are currently, it wouldn’t be surprising if there is an influx of such marketing agencies putting up faux reviews praising about their brand, or worse,  bashing others. Its been reported by Social Media Today that 71% agree that ‘consumer reviews make them more comfortable that they are buying the right product’ (thanks for sharing, Cam! :D). In fact, on the chart it shows that FTC fined a company called Legacy Learning Systems fined $250,000 for paying fake reviewers to generate more sales.

All we can hope is that associations and bodies like FTC identify and take appropriate actions. Consumer reviews can be seen anywhere, from the forums and even in online retail websites.

Source: PCWorld