The Elder Scrolls Online European Megaserver Migration Happening Tomorrow

The long-awaited migration of the European Megaserver in Elder Scrolls Online is happening tomorrow the 30th of July and will begin at 8:00AM EDT (1:00PM BST) and is expected to last until 5:00PM EDT (10:00PM BST). So if you’re a player on that server you better plan something else to do during that time frame. Only the European server will be unavailable during the time; if you got your character on the North American server you won’t be affected and can game on as usual.

There won’t be any change to any characters or progress nor any patch to download. It is purely a physical location change of the servers to Frankfurt, Germany. Bethesda also said that it won’t be possible to move a character created on the North American Megaserver to the new European server, but the phrasing could hint a possibility for this in the future.

Moving everything to a new data center is a complex operation and is the reasoning for them to do the move during prime-time. “A server move like this involves a large amount of engineers and support staff in both Europe and North America that need to be awake and ready.”

Thank you Elder Scrolls Online for providing us with this information.

Image courtesy of Elder Scrolls Online.

Facebook Explains the Reason behind Thursdays Downtime

It was the day the world stopped, chaos broke out all over the world, fires scorched the earth, rivers burst their banks, the world plummeted into darkness… Just kidding. I’m talking of course about Thursdays very brief downtime of Facebook. Until now nobody had an explanation as to why the social media giant did have a brief blackout but now Facebook has come forward with this statement which clears things up.

Late last night, we ran into an issue while updating the configuration of one of our software systems. Not long after we made the change, some people started to have trouble accessing Facebook. We quickly spotted and fixed the problem, and in less than 30 minutes Facebook was back to 100% for everyone. This doesn’t happen often, but when it does we make sure we learn from the experience so we can make Facebook that much more reliable. Nothing is more important to us than making sure Facebook is there when people need it, and we apologize to anyone who may have had trouble connecting last night.

Turns out it was down to a little hiccup in the software whilst they were performing, what I guess was, a regular scheduled update. These things do happen from time to time because as you know, nothings perfect.

So there you have it folks, nothing to worry about, you can still send your friends Candy Crush Saga requests and show them pictures of what you just ate. Phew…

Thanks to Gigaom for supplying us with this information.

Image courtesy of Straitstimes.

Western Digital’s Cloud Services Still Facing Major Disruption

Since March 26th customers who own any of Western Digital’s Cloud storage based products have been facing crippling connectivity issues after a vulnerability in the service was exposed, resulting in the downtime of connections to and from the WD2Go servers and consequently the loss of connectivity by users to their Cloud storage products that are installed in their homes and offices.

We are nearing two weeks since the service was interrupted and in most case lost completely, after an unknown vulnerability in the way that the service operates was exposed and since then engineers have been frantically working away to discover and repair the problem and restore service to thousands of users world-wide. Unlike Cloud services such as Dropbox and Google Drive, Western Digital’s Cloud storage products such as the MyCloud, EX2, EX4 and MyBook World Live offer customers the ability to have all of their shared files stored within the confines of the home or office, whilst offering up greater storage capacities and the peace of mind that data is not being accessed or scanned by any third-party applications or sources.

A recent letter from WD President Jim Murphy stated “We understand how important your content is to you, your business and your family. Our customers are the reason we strive each day to make better products and services that enable you to enjoy this content. Your entire digital life must be safely stored and readily accessible, and is what makes the WD personal cloud, personal. While your data has remained safe and accessible in your home or office, the service disruption may have temporarily prevented some of you from remotely accessing that content. We’ve dedicated the past week to restoring your remote access as quickly as possible.”

Whilst this indicates to us that normal service is being restored to customers on a day-to-day basis, it doesn’t mention what the vulnerability is and how it was discovered. Mr Murphy’s letter went on to say “All of us at WD are committed to minimizing downtime and ensuring the service information we provide is valuable and frequent. We already have implemented important changes to our infrastructure and network capability. While we have validated the vast majority of your remote connections, we continue our focus on providing uninterrupted access from your phone, tablet or computer. Your content deserves nothing less.”

Unfortunately this information nor any official word from WD through the support pages appears to be easy to find, leaving the support channels inundated with requests from users for help and updates on the loss of connectivity to their systems. Although this looks to be a flaw in the network security at the service data centre, data stored on users devices is not at risk and if you feel concerned you can simply turn off your storage until we have confirmation that the service has been fully restored.

Considering I’ve got one of the latest My Cloud systems – the EX2 – currently in for review, I will be keeping an eye on the service status and will keep you all updated accordingly with news that comes to light. What is certain though is that this loss of connectivity will reflect the sales of and reputation of WD’s Cloud systems so they are working against the clock to restore the service and protect themselves from a financial hit.

Source: Press Release