One of the biggest complaints about the infamous Windows Blue Screen of Death is the lack of information it provides. Prior to Windows 8, the BSOD screen would show a nigh indecipherable error code that proved nearly useless. With Windows 8 and 10, things didn’t get much better, with the error code being replaced with new error description of the fault. In an effort to better enable troubleshooting, Microsoft is reportedly trying out QR codes with Windows 10 BSODs.
Starting with the latest Windows 10 Preview builds, Microsoft is adding a QR code that will provide more troubleshooting information specific to the BSOD. Right now QR code only points to windows.com/stopcode but in the future, it will be specific to the problem. The hope is that this will allow users to easily use a secondary device to find solutions since their main device is presumably BSODing.
There are two main problems to this, the first being that BSOD screens are ridiculously fast and disappearing shortly, meaning there might not be time to catch the QR code. Secondly, the whole idea presumes that Microsoft can present relevant troubleshooting information. I suppose with the constant updates for Windows 10, the QR code could be updated to reflect changes. It will be interesting how this pans out for the wider Windows 10 user base if it hits RTM.
Last week on ‘patch Tuesday’, Microsoft released Windows Updates which instantly started causing issues. Even though this wasn’t the “Update 2” for Windows 8.1 that we’ve been waiting for, this relatively minor change has caused major BSoD issues for many.
We’ve learned that four individual updates are causing these BSoD issues for its users. The biggest culprit being KB2982791, a kernel related driver.
Because of the severity of this issue, Microsoft are encouraging all users experiencing problems to uninstall these updates directly or use Windows Restore to rollback your system. The four culprits are as follows:
2982791 MS14-045: Description of the security update for kernel-mode drivers: August 12, 2014
2970228 Update to support the new currency symbol for the Russian ruble in Windows
2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
2975331 August 2014 update rollup for Windows RT, Windows 8, and Windows Server 2012
These updates can be uninstalled by navigating to your “Programs and Features” section, clicking on “view uninstalled updates” and individually right clicking these updates and clicking uninstall.
As we said previously, it’s KB2982791 that is causing the bulk of the issues. You can choose to remove solely this or all four just to be safe.
What are your thoughts on keeping your operating system updated? Browsing online you can see many conflicting opinions – some proclaiming the benefits of automatic updates and others arguing the issue due to issues such as this.
The iPhone 5s and iOS7 has not been out for long but users are already getting a bit disgruntled with its stability when using certain apps. Over on the Apple Forums, a number of people are reporting that their phones are showing a blue screen followed by the Apple logo indicating that the phone has crashed and is rebooting.
One user commented on the forums saying “If I open a document in Numbers, then press the power button, the phone seems to power itself off almost instantly instead of just going to sleep” This is not the only app to be affected however, with more and more user reporting the same problems, it appears that Numbers, Pages, Keynotes, Facetime, Safari, Camera plus more are affected.
Another 5s user followed the complaints on the Apple forums saying: “I am having the same problem myself when using the pages app to open my saved resume and then trying to email it to someone. If I do that then go to open the notes app that I have a typed message I want to copy and paste in the same email, as soon as I paste it in the email the screen goes blue and restarts.”
One user has even posted a video on YouTube of the blue screen situation as they work in the Numbers app as seen below.
iOS7 and its update that was released only days after the official launch has not really done Apple a many favours with their users love of Apple products. With issues related to poor battery live, iMessages not sending, security glitches and now this, it’s no wonder that people are slowly starting to look at alternative smartphone options.
Have you got a 5s with these problems or have you been experiencing any other difficulties since upgrading? Let us know in the comments below.